Frequently Asked Questions
Q: How do I earn points for my Aurora Passport ranking?
A: You earn points by logging an aurora spotted report and sharing a Moment with a Northern Lights photo in the Hello Aurora app.
Q: Does the app track my exact location automatically?
A: Hello Aurora uses your GPS coordinates to match local magnetometer data for precise real-time forecast updates and automatically marks your country on your passport map when you report a sighting.
Q: Can I see where other travelers have spotted the Northern Lights?
A: Yes. You can tap on profiles in our Northern Lights community to view their Aurora Passport, check their ranking, and see their photo gallery.
Q: Is the Aurora Passport free to use?
A: No. The Aurora Passport is an exclusive feature for Hello Aurora Pro subscribers. However, free users can still track real-time aurora forecast, view the aurora map, send sighting reports, and get notifications.